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11/01 Mohit Kumar Sachdev
Recruiter at Ecowoodies

Views:58 Applications:4 Rec. Actions:Recruiter Actions:3

Technical Support Role (3-5 yrs)

Bangalore/Delhi/Mumbai Job Code: 105894

Job Title

Technical Support Delhi, Mumbai and Bangalore

Job Description

Here is what we are looking for:

- Education (BCA or BTech(IT/CS))

- 3 to 5 years of relevant experience in Technical support

- Own a 2 wheeler

- Diagnose and troubleshoot technical issues.

- Provide system training to clients

- Talk to clients through a series of actions either by phone, email or chat until a technical issue is resolved

- Follow up with clients to ensure their integration is fully functional after troubleshooting

- Ensure all issues are properly logged and tracked

- Skills Required -

1. Computer science fundamentals

2. Basic Networking experience. Should know how to setup a basic network and troubleshooting steps.

3. Hands on linux commands

4. Experience Logs monitoring using commands like watch, tail and troubleshooting experience.

Plus Points -

- Have previously worked in a startup

Skills

LINUX/UNIX, LINUX SERVERS, GIT, NETWORKING, Logs monitoring

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