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10/12 Dhanush
HR at Black & White Business Solutions Pvt Ltd

Views:17 Applications:11 Rec. Actions:Recruiter Actions:0

Technical Support Role (1-3 yrs)

Hyderabad Job Code: 247653

Greetings From Black and White Business Solutions Bangalores Leading BPO Recruitment Firm.

Urgent Hiring for International BPO Customer Service Voice Process

For further details

Contact : HR Dhanush

Email your resume 

We currently have voice openings with the companies for :

- Handling the customers inquiry and coordination with Sales. Handling calls, collecting and updating the database.

- Follow-up with customers & managing database of leads allocation

Improvement and quality assurance programs

1) Banking process- Help in customer resolving their banking related queries.

2) Customer service executive (CSE) - Handling the customers calls on telecom related queries.

3) Tech Support (Technical Voice) -Trouble Shoot Technical Queries for various clients through voice, chat and email.

4) Customer service Semi Voice process.

Salary :

Fresher - up to 16-20k

Experience - up to 22-30k

Shift :US/UK Should be flexible with rotational Shift

Qualification:

10th, 12th, Graduate

Industry: BPO customer service ITES, BPO, KPO, LPO.

Required Experience:

Fresher/1 Year experience in International Call center

Rounds of interview

- HR round

- Versant

- Operation Round

Note : Interview rounds may differ for different process

For further details

Contact : HR Dhanush

Email your resume 

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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