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10/12 Meenakshi
Director at Recruiting India

Views:33 Applications:21 Rec. Actions:Recruiter Actions:5

Technical Support Role (0-5 yrs)

Bangalore Job Code: 247621

Job Title: Technical Support Representative

Job Summary:

We are looking for a Technical Support Representative to join our team. The successful candidate will have excellent customer service skills and be able to provide technical support to our customers via phone, email, and chat.

Responsibilities:

- Respond to customer inquiries and provide technical support via phone, email, and chat

- Troubleshoot hardware and software issues

- Research and analyze customer issues

- Identify and escalate complex customer issues

- Document customer inquiries and resolutions

- Maintain up to date knowledge of our products and services

Requirements :

- Bachelor's degree in Computer Science, Information Technology, or related field

- Excellent customer service skills

- Excellent verbal and written communication skills

- Ability to troubleshoot hardware and software issues

- Knowledge of MS Office Suite

- Fluency in English

Salary :

For freshers: 23k

For experience: 1.5 lakhs

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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