03/05 Ajit Kumar Giri
Proprietor at Recruitment Firm

Views:279 Applications:33 Rec. Actions:Recruiter Actions:13

Technical Sales Associate - Email Campaign (1-7 yrs)

Delhi/NCR/Gurgaon Job Code: 73324

Title: Technical Sales Associate (Email Campaign)

Reports to:Subject Matter expert/Lead Sales

Based at:Gurgaon

Job Description-

- Ability to understand/ diagnose the customer's technical problem and action accordingly.

- Responsible for individual sales revenue target (predetermined by the business).

- Handling irate/demanding customers - where necessary, in a tactical manner.

- Achieve Call Quality requirements as outlined via Call Monitoring Guidelines.

- Emphasizing on key words, handling objections and using product/service benefits to respond to customer's queries.

- Open to feedback & learning.

Skills Required

- Should have sound knowledge of latest/upcoming products/processes & services.

- Should have excellent English communication skills.

- Open to work in 24x7 / rotational shifts.

- Minimum 12 months of relevant experience in an International Voice based process.

- Experience in inbound Technical Sales.

- Must have handled email calls in inbound Technical Sales Process.

- Bachelor's Degree/3 Years diploma/12th passed out in 2011 or prior/Graduation drop out.

Interested candidate must call Ajit Kuumar Giri @ 9650225383 or call through skype - techsupport.consultancy

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