Proprietor at Recruitment Firm
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Technical Sales Associate - Email Campaign (1-7 yrs)
Title: Technical Sales Associate (Email Campaign)
Reports to:Subject Matter expert/Lead Sales
- Ability to understand/ diagnose the customer's technical problem and action accordingly.
- Responsible for individual sales revenue target (predetermined by the business).
- Handling irate/demanding customers - where necessary, in a tactical manner.
- Achieve Call Quality requirements as outlined via Call Monitoring Guidelines.
- Emphasizing on key words, handling objections and using product/service benefits to respond to customer's queries.
- Open to feedback & learning.
- Should have sound knowledge of latest/upcoming products/processes & services.
- Should have excellent English communication skills.
- Open to work in 24x7 / rotational shifts.
- Minimum 12 months of relevant experience in an International Voice based process.
- Experience in inbound Technical Sales.
- Must have handled email calls in inbound Technical Sales Process.
- Bachelor's Degree/3 Years diploma/12th passed out in 2011 or prior/Graduation drop out.
Interested candidate must call Ajit Kuumar Giri @ 9650225383 or call through skype - techsupport.consultancy