Recruiter at Ecowoodies
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Customer Relationship Manager - Technical Segment - IT (3-5 yrs)
Technical Relationship Manager responsibilities
Include:
- Building positive relationships with customers
- We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We'll rely on you to find ways to outperform our competition and maintain our company's positive image.
- To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
- Ultimately, you'll maintain strong relationships with our company's clients to boost our brand and profits in the long-run.
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Aim to preserve customers and renew contracts
- Gain solid knowledge of competitors
Requirements
- Should have managed Customer Relationship for Corporate Customers
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- B.Tech Computer Sciences
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
