Technical Content Writer - IT (2-8 yrs)
Company Name - BITCS
Company Background - BITCS (https://bitcs.in/) is a software development company with expertise in building web and native apps with the backend. We cater the ever increasing demand for Software requirements in present days
Responsibilities will include :
- Build product documentation that would help our customers and internal teams to use our product without any 3rd party assistance.
- Work with the product team to understand the new features that are developed and update product documentation to educate customers and internal teams.
- Write a quality description of the technologies, Framework
- Develop strong working relationships across product, consulting, sales, client success & marketing teams
- Contribute to the Product team by offering ongoing inputs and learning from education sessions into usability areas.
- Continue to drive and improve self-help within regional customers.
Required Skills :
- 2+ years of experience in content writing and content management
- Good understanding of the keywords, SEO would be an advantage
- Good content writing skills will be a big plus
- Ability to measure and assess the staff training needs on the product
- Strong communication and interpersonal skills
- A passion for continuous learning
- Innovative thinking
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