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09/06 Rakshavati Poojari
HR Executive at Techizer Tech Solutions Pvt. Ltd.

Views:22 Applications:7 Rec. Actions:Recruiter Actions:6

Techizer Tech Solutions - Executive - Customer Service/Telecalling (1-5 yrs)

Mumbai Job Code: 162094

- Should have Excellent Communication Skills and Convincing Power

- Fluent in English, Hindi, Marathi & Kannada/ Malyalam or Bengali (Read, Write & Speak)

- Monitor and respond quickly to incoming queries

- Build sustainable relationships and trust with customers through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Customer orientation and ability to adapt/respond to different types of characters

- Follow communication procedures, guidelines and policies

- Should be able to work with a Team

- Good at Computers

- Work would be 80% Tele-calling and 20% assisting the execution team.

- Knowledge of Excel

- Attend 120-150 calls a day(compulsory)

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