Recruiter at Aukera Consultants
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Tech Support Role - IT (0-5 yrs)
Job Description :
About : Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.
Education : BE/ B.Tech/ BCA/ MCA/Any graduate
Experience : 0 to 5 (freshers and experienced)
Salary : 15000 - 22000 take home per month
Role details :
- Location : Electronic city, Bangalore
- Technical support and customer support
- Work from office, cab facility is provided
- Age limit to apply : 35 years
- 5 days work
- Rotational shifts and weekly offs
Role and responsibility :
- Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
- Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures.
- Executes transactions as per prescribed timelines.