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03/02 Rohit Tripathy
Executive Talent Acquisition at Teamware Solutions

Views:31 Applications:8 Rec. Actions:Recruiter Actions:0

Teamware Solutions - Executive - Customer Service (3-6 yrs)

Bangalore Job Code: 256680

Job description :

Notice Period : 0- 30 Days

Experience : 3 Years

Location : Bangalore (Karle Town Centre Karle Infra 2nd 3rd Floor HUB-2 Building, opposite to Nagavara Lake Nagavara, IN04,560045 )

- Should have completed 2 doses of vaccination

- Ready to work in a hybrid model

Duration : 6 Months (Can be extended based on performance or business needs )

Top Accountabilities :

- Order management, including EDI ordering ( Idoc corrections, issue resolution for EDI related problems)


- Handling all incoming customer queries and requests


- Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment


- Being responsible for proper communication between customers


- Maximizing customer satisfaction level and order entry accuracy

Candidate Requirement :

- Excellent interpersonal and communication skills with stakeholders


- Ability to meet deadlines & work effectively with high quality levels


- Accuracy and attention to details Deliver on promises


- Accuracy and attention to details


- Looking for and responding to feedback


- Good knowledge of customers and market specifics


- Generating ideas for issue resolution and service improvement


- Positive can do attitude


- Taking ownership for resolution, escalates where necessary


- Ability to build great relationships with customers


- Understand and comply with controls in own area


- Strong team player, works well in a collaborative environment


- Customer oriented and problem solving skills


- Works with minimal supervision, demonstrates strong organizational skills and can multi-task in a fast-paced environment

Job Type: Contractual/Temporary

Contract length : 6 months

Salary : Up to - 450,000.00 per year

Benefits : Provident Fund

Schedule : Night shift

Experience :

SAP : 3 years (Required)

Order management system : 3 years (Required)

Shift availability :

- Night Shift (Required)

- Overnight Shift (Required)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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