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14/09 Neha Saluja
HR Executive at V-Konnect Associates

Views:361 Applications:163 Rec. Actions:Recruiter Actions:1

Team Manager - Customer Support - BFSI (3-10 yrs)

Navi Mumbai Job Code: 129147

- Customer follow ups across calls and emails and ensure customer queries are resolved within defined turn around times.

- Should be able to take quick decision escalation of complaints.

- Excellent written and spoken communication.

- Ability to handle escalations and diffuse crisis situations

- Banking experience is a Must

- Email and Call Escalations

- Team Handling role

- Regulatory Interaction /awareness Exposure is added advantage .

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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