HR Manager at Dev Group
Views:15 Applications:21 Rec. Actions:Recruiter Actions:13
Team Leader - Telesales - Outbound Process (2-5 yrs)
Job Title Team Leader
Function Call Centre
Job Responsibilities :
- Must have worked on dailer
- Communicates information in a timely, accurate and understood manner to all sales team members
- Track and accurately update operational performance files for Sales Agents on a weekly basis.
- Manage and drive sales team target and performance
- Dive sales teams performance on systems and all metrics in accordance to the contractual obligation
- Ensure regular feedback is given to Sales Agents with regards to action plans that have been set
Minimum Education BA / B Com / B Sc/MBA
Work Experience Minimum 2yrs of experience as TL on papers
Age Range 25 years - 37 Years
Gender Male / Female
Industry Exposure Required :
- Hands on expr in domestic out-bound sales process
- Customer Focus, Customer Service, Verbal Communication, Informing Others, Process Improvement, Problem Solving, People Skills, Teamwork, People Management, Managing Processes, Emphasizing Excellence
Min number of agents handled : 20 -25"
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