HR Consultant at Infinium Associates
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Team Leader - Telesales (3-7 yrs)
What you will do in this role :
- Quality control of the calls.
- Responsible for achieving daily and monthly collection targets for the team.
- Managing the roster across the floor to ensure maximum manpower utilization.
- Managing attendance and leaves of the Team.
- Allocating Tele-calling lists to Advisors.
- Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc. Conduct daily briefings for the team members before the shift begins.
- Responsible for re-training of Advisors.
- Maintaining various reports related to Sales and accounts.
- Responsible for daily deposition of payment collected.
- Competition tracking (for processes performance, schemes).
- Interview and shortlist (initial screening) candidates to be hired for the team.
- Performance Reviews of the team.
What you should have :
- 2 years- experience developing the above skills
- Experience must include telemarketing job
- Should be familiar with effective objection handling
- Extremely detail-oriented and ability to organize.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
