HR at AU Small Finance Bank
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Team Leader - Telecalling - Merchant Acquisition (2-5 yrs)
1. Team Management
2. Performance drive from team as per process expectation
3. Reporting & Target setting for team members as per process requirement.
4. Good on excel.
5. People Management and Motivation spreading skills.
6. Good on Communication in terms of cascading the knowledge and information to team through briefing.
7. Good and supportive behaviour with Colleagues and supervisors.
8. Should have basic knowledge of Call Center matrix like Shrinkage, Attrition, AHT, Login Hrs and Quality Etc.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
