16/04 Deepak Kadam
Founder at Ziphertech

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Team Leader - Tele-Sales/Tele-Marketing - Inbound Process - BPO (1-7 yrs)

Mumbai Job Code: 71066

Job Location : Vashi, Airoli, Powai, Malad And Thane

Job Roles & Responsibilities :

Designation : Team Leader

Candidate should have experience in Tele-sales or Tele-marketing experience.

Endeavor to establish an outstanding working relationship with service providers in designated field.

Set up processes to track key indicators such as schedule adherence, attendance and absenteeism.

Communicating feedback to his/her span satisfactorily

Willingness to work under stringent targets and pressure

Team player and open to feedback

Ensure Retention of team members is within the agreed norms.

Skills required :

Excellent communication skills (English + Hindi language)

Should be a graduate or should have completed 15 years of education

Inclination towards process improvements

Good presentation skills

Excellent MS-Excel, Word,

Orientation towards working with people

Good analytical skills

Experience :

1-7 years Telesales & Telemarketing industry

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