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10/01 Preeti
HR at A2tech

Views:26 Applications:2 Rec. Actions:Recruiter Actions:2

Team Leader - Sales - Stock Market Business (1-5 yrs)

Ahmedabad/Gujarat Job Code: 105709

We have job opportunity for the post of Team leader into leading stock market industry

Qualification: Graduate only

Roles & Responsibilities :

- Be incharge of running and managing the team daily

- Set targets for all team members to meet up with

- Schedule and organize shift patterns for team members to ensure that customers are never left unattended to

- Understand all organizations products, services, procedures and guidelines and communicate same to all team members

- Prepare forecasts and budgets for the team

- Monitor all calls to ensure that due procedures and quality standards are strictly adhered to

- Facilitate and organize training session for all agents and participate in recruitment of new team members

- Recommend technical support needed to enhance job performance at the contact center.

- Conduct regular review of all contact center agents performance and organize training sessions for under performers

- Submit regular reports to management and seek new ideas and strategies to improve team performance

- Keep up with trends and happenings in the industry and ensuring adherence to industry standards

- Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times

Qualification & Experience : Graduate with minimum 3-7 years of sales/business development experience (Min. 1-3 Year in Team Handling profile) from BFSI / Insurance into Online, Offline or Digital Sales.

Good Communication, Convincing & Selling Skills.

Languages known - English, Hindi

Aggressive / sales oriented candidates

CTC- 4.50 LACS

Location- Ahmadabad

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