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03/07 Aastha
Talent Acquisition Specialist at Recruiting India

Views:15 Applications:9 Rec. Actions:Recruiter Actions:1

Team Leader - Sales - BFSI (1-3 yrs)

Bangalore Job Code: 333340

Position : Team Leader - Malayalam


Location : Bangalore


Salary : 28,000 - 37,000 in-hand


Education : HSC/Graduate


Experience : Minimum 1 year in BPO with relevant designation


Industry : BFSI (Banking, Financial Services, and Insurance)

Type : Full-time

Responsibilities :


- Lead and manage a team of Malayalam -speaking agents focused on outbound sales for loans, credit cards, and insurance.


- Drive team performance to meet and exceed sales targets.


- Conduct regular team meetings, provide feedback, and develop action plans to improve performance.


- Ensure adherence to company policies and procedures.


- Monitor and report on team performance metrics.


- Provide training and development to team members.


- Handle escalations and resolve customer complaints efficiently.


- Collaborate with management to implement new strategies and processes.


Requirements :


- Minimum of 1 year experience in a BPO environment with a relevant designation.


- Strong background in BFSI outbound sales (loan, credit card, insurance) is mandatory.


- Immediate joiners preferred.


- Excellent communication skills in English.


- Proficiency in Malayalam


- Strong leadership and team management skills.


- Ability to work under pressure and meet deadlines.


- High level of integrity and work ethic.

Benefits :


- Competitive salary package.


- Professional growth opportunities.


- Friendly and supportive work environment.

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