- Leadership Role

- A role that offers a breadth of learning opportunities

- Flexible working options

- Our client is a brand that operates under the larger umbrella of a group of companies. Their parent company also owns and operates other successful businesses such as Millennium Toyota, Lexus, and Autozone.

The Job :

You will be responsible for :

- Driving sales objectives and achieving commercial budget and targets.

- Identifying new sales opportunities and building client relationships.

- Building a high performing team by providing strong mentorship, coaching and guidance.

- Ensuring timely recognition and reward for top achievers and implement performance management actions when needed.

- Ensuring use of proper use database and tools to track performance.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor analysis.

- Driving monthly /quarterly sales objectives and providing sales forecasts.

- Conducting monthly sales reviews and quarterly business reviews with Country sales teams.

- Planning and implementing integrated CRM initiatives to deliver business objectives.

- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.

- Ensuring the correctness of customer data and drive any data cleansing activities.

- Continually testing and refining campaigns to gain insight and maximise usage and uptake.

- Acting as the main internal contact person for requests/issues pertaining to CRM.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

- Managing a team of 6-10 people.

Ideal Candidate :

- You have at least 5 years experience within a CRM Manager, Sales Operations/Support or Telesales role, ideally within the Professional Services industry.

- Experience within Area Sales, Multi-country Sales, National Sales, Sales Training and Startup Experience would be a strong advantage.

- Experience covering Consumer and Professional Services is strong plus.

- You have solid experience in a regional role ideally including experience covering India.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong mentor and coach who can build high performing teams

- You are a self-starter and demonstrate a high level of resilience

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are willing to undertake more than 60% travel.

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