Team Leader - Outbound Sales - Insurance (3-8 yrs)
- Handling the team effectively
- Calling data dialing strategy with changes as and when required.
- Data spooling, churning, checking the duplicates etc
- Data analysis with regards to contactability, penetration and conversion.
- Deep knowledge about People management and attrition control.
- Client management and reports management
- Ability to drive the team of 30 agents
- Graduate
- Practical knowledge about both progressive and predictive dialer working
- Minimum 3 years of experience in outbound Insurance calling
- Knowledge about formulas pertaining to shrinkage, attrition
