Team Leader- Inbound Sales - BPO (1-5 yrs)
Team Leader Inbound
- Good communication skills, along with inter personal and team management skills.
- Team Leader - Inbound BPO
- Minimum 1 to 2 years of experience required in Inbound Voice Process
- Good communication and team management skills needed
- Manage and drive sales team target and performance
- Develop the sales team through coaching and training and identifying skills gaps
- Plan, conduct and document coaching and training sessions in order to develop agents skills and knowledge to improve sales performance
- Measure and manage the Agent team to ensue out-of-line situations are immediately addressed
- Communicates information in a timely, accurate and understood manner to all team members.
- Must Know about Shrinkage, Attrition & CRM System.
- Handling 15+ Agents Team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
