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11/02 Shruti
Talent Advisor at Talent Socio Bizcon

Views:36 Applications:5 Rec. Actions:Recruiter Actions:2

Team Leader - Digital Acquisition - Financial Services (1-5 yrs)

Mumbai Job Code: 110104

Position : Team Leader - Digital Acquisition Process

Job location: Malad (Mumbai)

Job Description :

- Achieve Revenue Targets on Brokerage (PMS, Equity, Broking, Mutual Fund) & other value added products

- Ensure each team member contributes to achieve the overall target.

- Take one on one sessions with executive below performance curve & try enhancing their performance

- Monitor report everyday to monitor number of inbound, outbound calls and talk time of BDMs to ensure quality is maintained

- Regular feedback to team members for improvement

- Taking care of Business development executive team.

- Taking care of online business .

- Ensure executives are trained to handle calls & less errors percentage.

- Regular team briefings on new product / process update

- Handle escalation & complaints

- Maintain attendance & conduct as per policy

- Train new members of the team on various products

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