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04/02 A.Manisha
HR Recruiter at PITCS

Views:186 Applications:39 Rec. Actions:Recruiter Actions:0

Team Leader - Customer Support - BPO (2-3 yrs)

Bangalore Job Code: 109162

- A customer service team lead supports a company's customer service activities by directing and overseeing team members.

- Resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.

- Team leader is responsible for guiding a group of employees as they complete a project.

- You are responsible for developing and implementing a timeline their team will use to reach its end goal.

- Some of the ways team leaders ensure they reach their goals is by delegating tasks to their members, including themselves.

- Team Leaders play extremely important role in motivating company's teams and ensuring their success.

- Some of their duties include communicating company goals, safety practices, and deadlines with designated teams.

- They are responsible for motivating team members and assessing their performance and evaluation.

The main team leader should have these things : 

- Honesty and Integrity

- Inspire Others

- Commitment and Passion


- Good Communicator

- Decision-Making Capabilities

- Accountability

- Delegation and Empowerment

- Creativity and Innovation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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