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25/11 Amit Kumar
HR Recruiter at Guidance Recruitment Services

Views:20 Applications:6 Rec. Actions:Recruiter Actions:1

Team Leader - Customer Support - BPO (1-2 yrs)

Rajasthan Job Code: 245270

Urgent requirement in Indian mart B2B Process( Customer Support)

Role and responsibilities :

- Training new customer service team members.

- Using customer relationship management software (CRM) to document customer interactions.

- Monitoring average call length and overall team volume.

- Listening to individual calls to ensure quality.

- Leading performance reviews for team members.

Profile : Team Leader

Qualifications : Graduation

Salary : 18k to 25k+ incentive

Location : Jaipur, Rajasthan

Communication : Good English

Timing : 9am-6pm

Note : minimum 1 Year Team Leader experience

No. Of vacancy : 4

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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