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22/09 Deepak
Manager at Datrax Services Pvt Ltd

Views:7 Applications:4 Rec. Actions:Recruiter Actions:0

Team Leader - Customer Service - Broking Firm (1-2 yrs)

Mumbai Job Code: 235192

Team Leader (Customer Service Calls / Complaints )

- Candidate should be able to handle a team of 7-8 members

- Should have good team handling skill, and should be from broking background.

- Must be a target oriented leader, Achieve the productivity Target, maintain defined TAT in resolving queries, and should have good knowledge on quality attrition and shrinkage

- Must have good hands on Microsoft office tools, and experience from broking is must.

- Knowledge of share market

- Stock broking is must.

- Driving daily target of the team

- Driving the KRA for the team as well as themselves

- Should have Good communication and team handling skills.

Please Note : Experience from Broking firm is mandatory.

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