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31/03 HR
HR Manager at Yo HR Consultancy

Views:56 Applications:11 Rec. Actions:Recruiter Actions:8

Team Lead - Telesales (4-8 yrs)

Ahmedabad Job Code: 116576

Teamlead- telesales

Location: Ahmedabad

Experience: 4 - 8 Years

Function : Sales & Marketing

Vacancy: 4

Job Description :

The objective of the profile is to upsell the products through outbound Tele Sales team.

- Create and maintain leads and target lists for potential new customers over the phone and convert them into sales.

- Identify potential customers from leads generated by agents/counselor.

- Identify sales blitz opportunities

- Boost up-selling opportunities

- Meet growth targets set by management

- Provide continuous reporting on sales achieved

- Help with various projects assigned to the outbound sales team.

Help with competitor research when necessary

- Work hand-in-hand with the Outbound sales team to create and maintain a win-win relationship with new and current customers

- Manage all internal lead management systems to properly track potential customers and customer contacts Update the System with lead information.

- Manage customer queries related to products, payment method, pricing, product schemes, product delivery, etc. via phone and Email.

- Manager daily sales target assigned to the outbound telesales team.

- Assists Manager in proactively escalating unusual issues to the Marketing team for further review.

- Assists manager in developing, implementing and monitoring of measurable productivity.

- Calibrates with QA and management team regularly to ensure Quality Assurance standards are met

- Daily/weekly/monthly reporting of Telesales KPI statistics.

- Works with manager to create/update schedules to ensure effective Tele Sales.


Profile - Bachelor's degree or equivalent combination of education and practical experience

- 2+ years direct supervisory outbound heavy sales environment experience.

- Ability to coach and develop associates in consultative sales tactics

- High energy with a proven track record in achieving targets

- Excellent Sales, motivational, organization, communication, interpersonal and customer service skills

- Detail-oriented with excellent follow up, creativity, organizational, written and oral

Skills :

- Problem solver, analytical and advanced negotiations skills

- Advanced PC skills and working knowledge of Office

- Professional - get it done- attitude and work ethic.

- Fluent in English, Hindi & Gujarati

Qualification: Graduate

Working Days: 6 Days a Week ( to )

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