HR Recruiter at Rising Advisory Services Pvt Ltd
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Taxmanager - Executive - Customer Relationship (2-4 yrs)
- To Maintain records of contacts, telephoned and emailed to respond to correspondences from customers and save them in electronic form.
- Recorded names and information of clients contacted and the result of the contact.
- Maintain customer information in client database.
- Screening calls and taking appropriate actions when needed.
- Making and answering telephone calls from potential customers who have been solicited through advertisements or leads generated.
- Develop a working relationship with other professional groups.
- Determination and the drive to work towards company's improvement
- Dedicated to excellent customer service care.
- Conduct client or market surveys in order to obtain information about potential customers
- Explain products or services.
- Respond to all customer inquiries and complaints.