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15/02 Zil Rindani
HR at Tatvic Analytics

Views:77 Applications:41 Rec. Actions:Recruiter Actions:0

Tatvic - Strategic Account Manager (3-6 yrs)

Ahmedabad/Gujarat Job Code: 147238

Job Description :

Responsibility 1: Improve softer aspect of relationship to sniff & suggest solutions which will increase the business opportunity

- Activity 1.a.: Ensure each SAM reaches out the different POC's and have a indepth sync up/ courtesy call every week.

- Activity 1.b.: Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies

Responsibility 2: Be a client's partner to provide the client's perspective to the delivery team to drive value

- Activity 2.a.:What did we cover in the last account review? Make sure you- re not repeating yourself, or asking questions you should already know the answer to

- Activity 2.b.: What did we commit to in the last account review? If you haven- t already, make sure you follow up on the status of any outstanding deliverables or action items

- Activity 2.c: Are we adding value? Remember, you- re pulling your customers away from their day and work to come to this meeting. Don- t just tell them what they already know

Responsibility 3: Manage effective Project Management practices for internal & external stakeholder

- Drive consolidation of different activities that are going in parallel to thread them into singular projects.

- Set client's expectations for the project's timeline, outcome and good or bad results a given project can lead to.

- Alert clients if time, resource that can drive projects to failure.

- Navigate the client's internal hierarchy to generate superior relationships & influence.

- Be gilding light to the internal delivery team to provide them with the perspective of the client's key goals.

Functional Competencies : 

- Customer Focus

- Organizational skills

- Formal Presentation

- Process orientation

- Business Development

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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