HR at Switchme Technologies Pvt. Ltd.
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SwitchMe - Home Loan Advisor/Telesales Role (1-3 yrs)
Job Description:-
- Primary responsibility is to convert leads for given products and services.
- Call customers and provide free advisory on specific product. Help customer understand the process and pitch SwitchMe (SM) Services.
- Inform customer that SM can take care of end to end process for minimal or no fee as applicable.
- Make customer aware of SM expertise in given product or service execution and rate of success he can expect with SM.
- Maintain customer details in systems/dashboard in manner instructed.
- Once converted, initiate the switching process as per organization SOPs.
- Take complete ownership of conversion and keep proper follow up in order to complete the switching of services within set timelines.
- Coordinate with respective FE and HLCs for proper completion of switching.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Share the learning with team. Active participation in team meetings
Designation: Home Loan Advisor - Sales
Location: Mumbai - Andheri west
Days of Work: 6 Day Week
Salary: Rs15, 000 - 18,000 pm
Education: Graduation
Experience: 1 yrs - 3 yrs in sales (Telesales)
Positions : 2
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