S &O Lead at Swiggy
Views:93 Applications:10 Rec. Actions:Recruiter Actions:0
Swiggy - Team Leader - Telecalling (2-6 yrs)
About the Company :
- Swiggy is an Indian online food ordering and delivery platform. We build innovative products & solutions that deliver unparalleled convenience to urban consumers. The best part? Every bit of your work at Swiggy will help elevate the lives of our users across India.
Position : Team Leader
Job Location : Andheri, Mumbai
Working days : Monday to Saturday
Role :
- Overseeing a team of 25 telecallers and motivating them to do their job efficiently
- Achieving weekly targets
- Keeping a track of attendance
- Conducting training of team members to maximize their potential
- Creating an inspiring team environment with an open communication culture
- Setting clear team goals
- Delegating tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and prepare reports
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity
- Suggest and organize team building activities
Skills required :
- Proficient in MS Excel
- Good Communication skills
- Knowledge of Exotel
Qualification : Graduate in any discipline
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
