HR Manager at Swastik Industrial Works
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Swastik Industrial Works - Inside Sales Role (0-3 yrs)
- An Inside Sales Representative is responsible for generating and nurturing sales leads, developing client relationships, and closing sales deals primarily through phone calls, emails, and virtual meetings. They play a crucial role in driving revenue growth for the organization by proactively reaching out to potential customers, understanding their needs, and offering suitable products or services.
Key Responsibilities :
Prospecting and Lead Generation :
- Identify potential customers and market segments.
- Research and compile lists of leads using various sources, including databases, social media, and industry events.
- Cold call or email prospects to introduce the company's products or services.
- Qualify leads by assessing their interest, budget, and buying timeline.
Consultative Selling :
- Engage with leads and prospects to understand their specific needs and challenges.
- Tailor product or service offerings to match customer requirements.
- Provide informative and persuasive presentations or demonstrations.
- Address objections and concerns, building trust throughout the sales process.
Sales Funnel Management :
- Maintain reports to track leads, opportunities, and sales activities.
- Keep accurate records of interactions, customer details, and progress in the sales funnel.
- Prioritize leads and opportunities based on their potential for conversion.
- Follow up with leads at appropriate intervals to nurture relationships.
Sales Closing :
- Develop and present quotes, proposals, or contracts to potential customers.
- Negotiate terms and conditions to reach mutually beneficial agreements.
- Secure commitments from customers to close deals and achieve sales targets.
- Coordinate with other departments to ensure smooth order processing and customer satisfaction.
Customer Relationship Management :
- Build and maintain strong, long-lasting customer relationships.
- Provide post-sale support and assistance to customers, ensuring their satisfaction.
- Upsell or cross-sell additional products or services to existing clients.
Sales Reporting and Analysis :
- Prepare and analyze sales reports, forecasts, and performance metrics.
- Provide feedback to management on market trends, customer feedback, and competitor activities.
- Suggest improvements to the sales process for better efficiency and results.
Product Knowledge :
- Stay updated on the company's products or services, industry trends, and competitive offerings.
- Be prepared to answer technical questions and provide product information accurately.
Qualifications and Skills :
- Bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in inside sales, telesales, or a similar role.
- Excellent communication and presentation skills.
- Strong negotiation and closing skills.
- Ability to work independently and as part of a team.
- Results-driven with a focus on meeting and exceeding sales targets.
- Adaptability and a willingness to learn about new products or industries.
- Time management and organizational skills to prioritize tasks effectively.