Senior Executive - HR at SueprBottoms
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SuperBottoms - Executive - Online Reputation Management (0-2 yrs)
- We are looking for a creative and innovative person, who will look after the Brand's presence on multiple social media platforms (Facebook, Insta Etc).
- Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
- Meet the defined targets while ensuring you provide best in class customer service.
- Keeping a close eye on positive/neutral/negative mentions
- Ensure all SLAs are accomplished with 100% customer satisfaction.
- Good comprehension skills- ability to clearly understand and state the issues customers present.
- Work with the team lead to ensure the best customer service is being delivered and all customer queries/issues are being resolved with clarity and promptness.
- Excellent communication skills.
- Polite and customer service oriented.
- Most importantly, be patient with new mothers.
- Comfortable talking about situations surrounding the baby's well being be it talking about baby pee/poop/rashes or anything else. We take pride in solving mom's queries, no matter what.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
