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21/07 Tanya Thakur
HR Executive at Suffescom Solutions

Views:7 Applications:3 Rec. Actions:Recruiter Actions:0

Suffescom Solutions - Executive - Client Support (1-3 yrs)

Chandigarh/Haryana/Punjab Job Code: 167975

Job Description : 

- The candidate should have excellent written communication skills along with reading skills.

- Should be active, energetic, and enough smart to understand the customer's queries.

- Sharp understanding and memory of how software/product work

- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

- Technical knowledge of HTML, CSS, PHP etc.

- Must Have good in communication skills .

- Must Have good in written skills .

- Can handle Technical queries through chat.

Roles And Responsibilities : 

- Focus approach to resolve Tech challenges faced by the Customer by Understanding & responding to Customer queries/issues over chat.

- Setup necessary configurations for customers if needed.

- Analyze and identify process changes or product enhancements required & suggest if any.

Benefits : 

1. Freedom in the workplace

2. Healthy work Environment

3. Rewards & appreciations

4. A culture of continuous improvement

5. Employee Empowerment

6. On time Salary and much more

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