HR Executive at Suffescom Solutions
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Suffescom Solutions - Executive - Client Support (1-3 yrs)
Job Description :
- The candidate should have excellent written communication skills along with reading skills.
- Should be active, energetic, and enough smart to understand the customer's queries.
- Sharp understanding and memory of how software/product work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
- Technical knowledge of HTML, CSS, PHP etc.
- Must Have good in communication skills .
- Must Have good in written skills .
- Can handle Technical queries through chat.
Roles And Responsibilities :
- Focus approach to resolve Tech challenges faced by the Customer by Understanding & responding to Customer queries/issues over chat.
- Setup necessary configurations for customers if needed.
- Analyze and identify process changes or product enhancements required & suggest if any.
1. Freedom in the workplace
2. Healthy work Environment
3. Rewards & appreciations
4. A culture of continuous improvement
5. Employee Empowerment
6. On time Salary and much more