23/02
Monika Choudhary
HR Executive at Suffescom Solutions Pvt Ltd
HR Executive at Suffescom Solutions Pvt Ltd
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Suffescom Solutions - Executive - Client Support (0-1 yrs)
- We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.
Location : Mohali
- 5 days working
Roles And Responsibilities :
- Attending, Understanding & responding to Customer queries/issues over chat.
- Will be responsible for facing customers, gathering requirements and providing possible solutions.
- Escalating the clients/process to the manager
- Analyse and identify process changes or product enhancements required & suggest if any.
Requirements :
- The candidate should have excellent written communication skills along with reading skills.
- Should be active, energetic, and enough smart to understand the customer's queries.
- Sharp understanding and memory of how software/product work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
Benefits :
- On time salary
- Inter- tech work
- Skill upgradation trainings
- Soft skills trainings
- Rewards and recognitions
- Weekly de-stressing activities
