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23/02 Monika Choudhary
HR Executive at Suffescom Solutions Pvt Ltd

Views:48 Applications:9 Rec. Actions:Recruiter Actions:0

Suffescom Solutions - Executive - Client Support (0-1 yrs)

Punjab Job Code: 313878

- We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.

Location : Mohali

- 5 days working

Roles And Responsibilities :


- Attending, Understanding & responding to Customer queries/issues over chat.

- Will be responsible for facing customers, gathering requirements and providing possible solutions.

- Escalating the clients/process to the manager

- Analyse and identify process changes or product enhancements required & suggest if any.

Requirements :

- The candidate should have excellent written communication skills along with reading skills.

- Should be active, energetic, and enough smart to understand the customer's queries.

- Sharp understanding and memory of how software/product work

- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

Benefits :

- On time salary

- Inter- tech work

- Skill upgradation trainings

- Soft skills trainings

- Rewards and recognitions

- Weekly de-stressing activities

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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