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18/11 Manisha Shankar
HR at Velammal Edu Network

Views:60 Applications:22 Rec. Actions:Recruiter Actions:0

Student Admission Counsellor - Education (1-5 yrs)

Chennai Job Code: 136438

Job Description 

Senior Counsellor (Education Practice)

- Attending In-bound calls and counseling the customers about our education solutions

- Making out-bound calls on the leads provided by the support team (Marketing, Admin-support, online leads, etc.).

- Engage a lead continuously throughout the customer life cycle

- Maintain and update leads by using the existing CRM

- Managing customer lifecycle right through acquisition stage all the way

- Should have a good technical understanding of education industry, admissions, lead generation, e-learning and other digital education products. (Can be compromised for non-industry candidates with relevant experience)

- Anticipate customer needs, provide them service & constantly seek new ways to create interest in the company products and services

- Should be able to handle front office and office Admin responsibilities also

- Proficient in use of MS Excel and Google Sheets

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