Operations Head at Strongbox IT Pvt Ltd
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StrongBox IT - Executive - Inside Sales (1-4 yrs)
Inside Sales Executive - IT Products & Services
Job Description :
- We are looking to employ an enthusiastic and customer-oriented Inside Sales Executive with experience in IT products and services distribution, to generate quality leads as well as follow up on inbound email and telephone inquiries.
- The Inside Sales Executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.
Senior Sales Executive Responsibilities :
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up meetings between potential customers and Outside Sales Representatives
Inside Sales Executive Requirements :
- Bachelor's degree in Business Administration or Management, Marketing, or related field is preferred.
- Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
- Proven sales experience with IT Products Services Distribution
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
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