Position / Job Title: Store Manager

Department : Franchisee

Function : Business

Reporting To (Title): Area Sales Manager

Superior's Superior (Title) : Senior Manager

Job Purpose:

Overseeing the store operations & ensuring that the targets are achieved

Job Context :

1. Overseeing the entire store operations & keeping up with target sale.

2. Be the point of contact between Franchisee & C&K

3. Timely MIS and Report generation

4. Achieve seasonal deal targets

5. Providing maximum customer satisfaction by closely interacting customers to understand their requirements.

6. Ensure complaint resolution within specified time frame.

7. store appearance & cleanliness

8. Recruitment and training of Franchisee staff

9. Relationship management with customers and key accounts.

10. All major sales promotions to be highlighted at the store

Principal Accountabilities:

1. Overseeing store operations & sales

2. Timely MIS and Report generation

3. Relationship management

Competencies:

Functional:

Experience of selling products i.e Group and FIT Packages (International & Domestic).

Knowledge about the company's products

Linguistic exp : Hindi, English, local language and other regional languages

Behavioural:

- Communicates effectively

- Interpersonal skills

- Relationship management

Minimum Requirements :

Education & Training :- Any Graduate + IATA/UFTAA or Diploma in Travel & Tourism

Work Experience :- 4-6 years of experience

Contact on 8588803429

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