Roles & Responsibilities :

- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

- Completes store operational requirements by scheduling and assigning employees; following up on work results.

- Maintains store staff by recruiting, selecting, orienting, and training employees.

- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

- Ensures availability of merchandise and services by approving contracts; maintaining inventories.

- Determining additional needed sales promotion.

- Protects employees and customers by providing a safe and clean store environment.

- Maintains the stability and reputation of the store by complying with legal requirements.

- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

- Contributes to team effort by accomplishing related results as needed.

- Ensure high levels of customers satisfaction through excellent service

- Deal with all issues that arise from staff or customers (complaints, grievances etc)

Skills :

- Proven successful experience as a retail Store Manager

- Powerful leadership skills and business orientation

- Customer management skills

- Strong People Management & Conflict management skills

- Good communication and interpersonal skills

Educational Qualifications :

- Minimum Graduation, Retail qualification preferred.

- Atleast 7 years of total work experience

- Presentable & Good Personality

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.