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06/07 Sameer
HR Head at Phixman

Views:164 Applications:30 Rec. Actions:Recruiter Actions:5

Store Manager - Mobile (1-5 yrs)

Gurgaon/Gurugram Job Code: 81819

Urgent opening for Store Manager in a leading Mobile store.

APPLICANT ONLY FROM TELECOM/HANDSET/ELECTRONICS GOODS CAN APPLY.

Please find the details below.

Interview date : 8th July 2019 onwards

Store Time -10.30 am - 9 pm

The person will get any one day week off (Monday -Thursday )

AGE -Should not be more than 30 years

Store Locations : Gurugram, Kolkata, Noida, Delhi, Kohlapur, Hyderabad

Key Responsibilities of Retail Store Manager:

- Sales and bottom-line profits of the store.

- Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.

- Resolve customer problems or complaints by determining optimal solutions.

- Provide exceptional customer service and ensure the employees also provide the same level of service.

- Ensure repeat business by ensuring client delight.

- Maximizing customer satisfaction matrices by providing pre & post sale assistance and achieving delivery and quality norms.

- Ensure Sales and Customer services go hand in hand.

- Develop business strategies to raise our customers pool, expand store traffic and optimize profitability

- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

- Ensure high levels of customers satisfaction through excellent service

- Complete store administration and ensure compliance with policies and procedures

- Maintain outstanding store condition and visual merchandising standards

- Report on buying trends, customer needs, profits etc

- Propose innovative ideas to increase market share

- Conduct personnel performance appraisals to assess training needs and build career paths

- Deal with all issues that arise from staff or customers (complaints, grievances etc)

- Be a shining example of well behavior and high performance

Requirements:

- Proven successful experience as a retail manager

- Powerful leading skills and business orientation

- Customer management skills

- Strong organizational skills

- Good communication and interpersonal skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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