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27/07 Jay Umaria
HR Manager at StepSetGo by Pepkit Media Pvt. Ltd.

Views:633 Applications:194 Rec. Actions:Recruiter Actions:185

StepSetGo - Associate - Client Servicing (1-2 yrs)

Mumbai Job Code: 169049

Responsibilities :

- Forming relationships with Brands (Brand Interaction).

- Understanding the feedback from the users and providing solutions to enhance user and brand experience on the platform.

- Understanding the issues brought by the Customer Support Team and providing solutions for the same.

- In charge of all brand related documentation, contracts and payments.

- Identifying potential brands and starting conversations with them to on-board them on the StepSetGo Bazaar.

- Suggesting creatives way to showcase new campaigns as well as maximizing the campaign output to create maximum value for the brands.

- Making sure the Bazaar is always lively and interesting for the users.

Requirements :

- 1 to 2 years of proven experience.

- Exceptional verbal and written communication skills.

- Ability to collect, track, and analyze large amounts of data.

- Adaptability and strong problem solving skills.

- Excellent active listening skills.

- Ability to build rapport and collaborate with others within the company and externally.

- Understanding of consumer behaviors and industry trends.

- Extensive, accurate product knowledge.

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