Job Description- National Telesales Manager (Female)

Responsibility:-

Research and contact prospective clients, qualify leads and arrange suitable

Appointments for the branch Heads/Sales/Business Development Managers & Executive Director.

Call and maintain relationships with SME Corporate customers

Contact data will come from Executive Directors office & Branch Heads.

The candidate will also research prospective companies to obtain contact details and basic operating information.

Key Tasks:-

Qualify sales leads in line with SGCEPL's target customer criteria

Generate and block appointments for branch Heads/Sales/Business Development Managers & Executive Director.

Contact new prospect accounts on a weekly basis

Establish new relationships be researching, adding and developing new clients.

Maintain existing client relationships, in particular, those which are not actively visited by SGCEPL sales personnel

Collate information on prospective clients, even where an appointment is not obtained

Actively manage the client database to ensure information is accurate and kept up to date for direct mailing activities. Identify past prospects due for follow up calls.

Log all calls and monitor success rates

Produce regular reports on activity levels

Follow-up specific marketing campaigns (Travel Card Issuing Banks)

Work with SGCEPL sales to support them in achieving sales sales objectives

Present SGCEPL in an accurate and positive manner on the phone

Send out company information to potential accounts when necessary

Skills and Qualifications:-

Essential

Intelligent and quick writer, able to rapidly assimilate new products and services Fluent English & Hindi

Excellent oral communication skills and superb listening skills

Professional phone manner with a consultative approach and tone of voice

Highly organised and self-motived with the ability to priorities tasks

Confident in overcoming rejection and setting challenging goals on a daily basis

Must be able to work accurately, under pressure, to meet strict deadlines

Interpersonal skills to work with staff across the whole company

Graduate

Highly proficient with the Microsoft Office Suite

Desirable

Kannada, Tamil, Telugu & Marathi Language skills

Post Graduate diploma (PGD) level education or equivalent in Sales & Marketing

Experience:-

Essential

Demonstrable success in Telesales, Telemarketing or tele-research roles including setting

Appointments for sales colleagues

Experienced in calling at director level in enterprise class organisations

Effective in exposing prospects key business drivers and matching these to company capabilities

Have sufficient analytical experience to complete research that identifies relevant information on prospective customers

Commercially minded with experience of working to achieve targets

Experience of working with contact databases

3 to 5 years PQE

Desirable

Experience of supporting commercial teams

Experience of implementing changes in the telesales process

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