Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
25/04 Solomon Raj
HR at Stanplus

Views:208 Applications:23 Rec. Actions:Recruiter Actions:2

StanPlus - Executive - Customer Service (1-2 yrs)

Hyderabad Job Code: 72254

Job Responsibilities :

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Your areas of responsibilities would be :

- Determine requirements by working with customers.

- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

- Fulfil requests by completing transactions; entering requests in system or forwarding requests.

- Sell additional services by recognizing opportunities explaining the benefits of additional features.

- Maintain call centre database by entering information.

- Keep systems operational by following established procedures; reporting malfunctions.

- Enhance organization reputation by accepting ownership for any existing and new requests

Desired Candidate Profile :

- Mandatory fluency in Telugu, Hindi & English

- 1-2 years exp in Customer Service Experience; preferably in voice or retail process

- Data Entry Skills

- Listening skills, Phone Skills, Verbal Communication

- Problem Solving, Multi-tasking

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.