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20/09 HR
HR Executive at Sri Velavan Motors Pvt. Ltd.

Views:12 Applications:4 Rec. Actions:Recruiter Actions:3

Sri Velavan Motors - Executive - Customer Relationship (2-5 yrs)

Chennai Job Code: 234695

Customer Relationship Executive 

Job Description : 

- Handling clients, regular follow-ups of the clients.

- Maintaining healthy relations with the client.

- Communicating with existing clients on calls & fixing appointments.

- Have to attend and handle client meetings.

- Making welcome calls to the clients in order to impart all the relevant information related to them.

- Understanding the customer's interest while sharing their feedback

Responsibilities and Duties : 

- Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.

- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.

- Making sure the customer database is correctly segmented for targeted marketing activities.

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