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22/01 Rajat Raj
Customer Relationship Manager at Sri Anuanand Construction Pvt. Ltd.

Views:246 Applications:16 Rec. Actions:Recruiter Actions:5

Sri Anuanand Construction - Executive - Customer Relationship Management (0-3 yrs)

Patna Job Code: 144087

We have job opening for Customer Relationship Management (CRM) executive with our organization:

About my company - http://srianuanandconstruction.com/

Job specification :

1. Applicant must have 0-3 years' experience in CRM with real estate Company

2. Education: - Any Graduate in Any Specialization or Any Postgraduate in Any Specialization

3. Having Good Communication, presentation skills, organizing skills, networking skills, leadership quality, team motivational skill, strong logical & analytical skill and good business sense.

4. Should be reliable, team leader, self-motivated and well disciplined.

5. Should be able to work under pressure .

6. Language proficiency: English, Hindi

Job Description :

1. Responsibilities of updating the flat availability list once the booking form received.

2. Updating the available flats list and price list to sales team.

3. Responsibility of taking approval in booking form from Marketing Executive Director.

4. Making verification call regarding booking form details.

5. Preparing and sending Welcome Letter to customers.

6. Sending mails to customers.

7. Preparing and sending Agreements to customers.

8. Sending Receipts to customers once the payment received.

9. Maintaining customer's payment structure and details in excel sheet.

10.Preparing Demand Letters to customers as well as to Bank.

11. Preparing No Objection Certificate to Bank.

12. Handling Customers Calls and giving clarification regarding customer's queries.

13. Responsibility of reminding customers regarding the due date for payment.

14. Handling modification work for customers flat and collecting payment in due date.

15. Handling Pre - Delivery Inspection and attending snag list of customers.

16. Handling Registration Formalities.

17. Ensuring that All payments made by customers for Registration.

18. Co-coordinating with Engineers and Project Manager with individual customer flat completion.

19. Responsibilities of handing over keys & possession letter to customers.

If you are interested, apply with your updated profile 

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