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31/08 Harlyn Raphael
HR at Square Panda

Views:534 Applications:139 Rec. Actions:Recruiter Actions:18

Square Panda - Manager - Client Servicing (6-15 yrs)

Delhi/Mumbai Job Code: 174470

Responsibilities : 

- Design and implement business plan and strategies

- Plan, organize, and onboard new client orders

- Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele

- Coordinate with the client and assist the Dir in the client meetings

- Assist in resolving clients- issues/problems and proffering solutions effective for a satisfactory resolution

- Proffer recommendations to clients and aid them in selecting our products/services

- Contact clients to ensure they are satisfied with received products and services

- Collaborate with the internal teams to ensure their work operations align with the objectives of the client services unit

- Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations

- Carry out surveys and research to evaluate customer satisfaction level and discover better techniques for ensuring a satisfied customer base

Desired Profile : 

- Proven experience of min 6 years in Servicing Manager role from the Edu-Tech industry.

- Ability to mining the business

- Leadership Skills, Mature

- Good communication and thorough understanding of diverse business & strategy

- Should be Tech Savvy- MS, PowerPoint, Excel

- This position will require frequent traveling and to be on tip of your toes

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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