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23/10 Kushal
Business Lead at I Do Sport Pvt Ltd

Views:108 Applications:9 Rec. Actions:Recruiter Actions:3

Sportido - Customer Support Role (0-1 yrs)

Noida Job Code: 51430

Sportido is one of the "Top Global Sports-Tech Companies" - HYPE Spin Labs, University of Queensland, Australia.

What we do :

- Sportido is a unique app that helps you find people and book places to play 700+ sports around you. Our mission is to help people play more by increasing accessibility and availability.

How we are placed :

- We are an 8-member team across product, tech, marketing and business development. We have a rapidly growing base of 35k+ users in New Delhi and are launching shortly in Australia.

Who we're looking for :

- You use apps like Uber, Whatsapp, Airbnb, Instagram and expect high standards of service delivery. You are passionate about users getting a great service and would like to create processes that ensure the highest standards of service for your own app. You have:

- Strong User Empathy

- Excellent spoken and written English & Hindi

- A knack for pre-empting and solving issues proactively

- A drive to grow in a high energy and fast paced environment

- A great attitude and willing to learn what you don't already know

Your role :

- To answer queries from our users - on the phone, email, or social media

- To co-ordinate and confirm that the sports facilities are available on select dates

- To analyze and assist in data entry and any gaps in information on the app causing issues

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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