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11/05 Faizunisa
HR - Executive at SPI Cinemas Pvt Ltd

Views:557 Applications:54 Rec. Actions:Recruiter Actions:0

SPI Cinemas - Customer Service Executive (0-2 yrs)

Chennai Job Code: 36808

JOB DESCRIPTION :

Excellent Communication skills (Written and spoken). 


- Managing incoming calls and customer service inquiries. Generating sales leads that develop into new customers. 


- Identifying and assessing customer's needs to achieve satisfaction.


- Provide accurate, valid and complete information by using the right methods\tools.


- Customer service team sales targets and call handling quotas. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.


SKILLS : 

- Strong written and verbal communication skills.

- Linguistic skills - Telugu, English, Tamil

- Good customer convincing skills.

- Strong analytical skills.

- Excellent time management skills.

- Problem solving and working through ambiguous situations.

- Attention to detail and accuracy.

- Exceptional customer service skills.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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