- Responsible for Revenue Generation through AMC renewals

- Ensuring achievement of Monthly/Quarterly and Yearly target for AMC.

Salary : Will depend on the role/hierarchy fitment. Salary should not be a constrain for a good resource

Industry : Office Equipment/Automation/IT Software & Software Services/Electronic/Security and Surveillance

Functional Area : Service Sales

Role : Assistant Manager

Employment Type : Permanent Job, Full Time

Work location : Ahmedabad [Prahladnagar],

Client Facing Role [client Visits] : Not major, predominantly team management and last level escalation handling

Shift : Regular 9.30 Am to 6.30 Pm, 5 Days working

Job Role :

- Develop and implement sales strategies to meet revenue targets

- Monitor and report on sales performance, providing regular updates to senior management and other stakeholders, and overcome obstacles to achieve results.

- Identify and pursue new business opportunities to expand the customer base.

- Manage and nurture existing client relationships to promote loyalty and repeat business.

- Lead a team of sales professionals, providing guidance and support to achieve individual and team targets.

- Collaborate with cross-functional teams such as marketing, product development, and customer support to ensure a smooth sales process.

- Prepare sales reports and forecasts for management review.

- Responsible for revenue targets (self and team)

- Planning, preparing for, and facilitating follow-up meetings with clients and prospects

- Development of new and existing channels for selling AMC through Enterprise Partner and System Integrator/partners

Required Skills :

- Education Qualification: Graduate or Postgraduate

- Minimum 3-5 years' experience

- Patient listener. Clear thinker. Good communicator. Growth oriented.

- Team management experience for a large team size 2-3 direct and indirect members.

- The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.

- A thorough understanding of the strategic vision of the function and the ability to set the long-term direction of the team.

- An ability to balance and plan the short-term actions of the team.

- Strong strategic thinking and problem-solving skills along with Strong communication, negotiation, and interpersonal skills..

- Excellent organizational and time management skills.

- Ability to work independently and as part of a team.

- Willingness to travel as required.

- Excellent communication (both oral and written) and people-management skill

- The ability to manage time effectively while setting the tone of the team through modelling and leadership

Key Result Areas :

- Customer Satisfaction & SLA management

- Team member retention

- Business mining from existing customers

Key Performance Indicators :

- Customer Escalation metrics

- Client Feedback

- Revenue augmentation from the existing clients

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