HR Generalist at Spardha Learnings Pvt. Ltd.
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Spardha - Associate - Sales (1-5 yrs)
About Spardha School of Music :
- Spardha is a futuristic digital platform for online music education. We are re-imagining music learning by creating a promising music school driven by Curated Curriculum, Certified Trainers & Personalized Musical Journeys for various student needs.
Sales Associate Position Description :
- Sales Associate is responsible to be knowledgeable for the services Spardha Pvt Ltd. provides and use it to connect with customers to generate sales.
- Duties involve connecting to customers, cold calls, sales leads, negotiations and package discussion for customer conversion.
- Maintaining and documenting sales conversations and collaborating with team members to complete the sales cycle till the customer is onboard.
Sales Associate Duties and Responsibilities :
- Contacting New and existing customers to discuss needs and requirements.
- Contacting and converting leads from social media and references.
- Emphasize the features and uniqueness of and portal and curriculum.
- Answer questions related to our trainers and online teaching model.
- Reviving and retargeting lost, unqualified, inactive and uncontacted customers.
- Follow-up on customers after trial to discuss the price package.
- Negotiating prices and preparing the price package as per customer needs.
- Collaborating with colleagues from Support, Success and sales team.
Required Skills and Qualifications :
- Good interpersonal skills, ability to build strong relationships with wide variety of customers and able to address needs.
- Strong command on English as a communication language.
- Good listening skills, should be able to listen and understand customer needs and provide appropriate solutions.
- Ability to convey benefits of service to potential customer.
- Confidence and persuasion ability to succeed in cold calling and converting the lead to a customer.
- Ability to work in different shifts and handle long hours of communication.
- Ability to pay attention to details and record them on appropriate mediums to make communication know to other team members.
Skills needed in order to be successful in this Job :
- Communication Skills
- Customer Service
- Time Management
- Decision Making
- Problem Solving
- Team Work
- Organization
Interested candidates can also share their resumes