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22/06 Ekta Pankhaniya
HR Manager at Space Stem Pvt Ltd

Views:16 Applications:3 Rec. Actions:Recruiter Actions:0

Space Stem - Customer Support Executive - UK Voice Process (0-4 yrs)

Ahmedabad/Gujarat Job Code: 219640

Customer Support Executive (UK Voice Process)


About Space Stem:

- Space Stem is a "Distinctly Innovative" Offshore Development Centre based in Ahmedabad - Intelligent IT Hub, considered as the financial capital of Gujarat.

- Space Stem ODCoE (Offshore Development Center of Excellence) is GDPR and UKFMD compliant. We are also in process to have a Nearshore Development Centre of Excellence - NDCoE in London, UK to help us support the IT needs of clients in both hemispheres on 24/7 basis.

- We are also a digital stem of Church Pharmacy's IT Space with state of art facilities. Only those personnel configured to our bio-metric access system can enter the office premises. Going further only those of all employees needing restricted access can enter the restricted area inside the office thereby having to undergo 2nd level of secured access. Our employee selection process includes career track record security checks for each individual.

Skills:

- Candidate must have experience/sound knowledge of Healthcare industry

- Experience in inbound or outbound International voice processes.

- Good communication Skills/ Fluency is must in English language

- Flexible working in shifts

- Soft spoken

Responsibilities:

- International calling customers

- Tracking the parcels

- Verifying the prescriptions and registration check

- Creating a report on excel

- Creating invoice

- Sending emails to customers

- Processing payments

- Maintaining a database

- Good in excel

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