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21/09 Neelam
Talent Acquisition at Sourcepoint

Views:20 Applications:5 Rec. Actions:Recruiter Actions:2

Sourcepoint - International Technical Support Role - Chat Process (0-3 yrs)

Hyderabad/Mumbai Job Code: 234985

Job Description : 

Customer service associate- International Chat process

- International Chat process

- Inbound Chat process

- Upselling of Cable/ Internet/ Telephone products

Job Role : 

Customer service associate - Handling Chat for the various telecom /cable Service/sales

- Customer Handling and closing the issues by resolving them.

- Technical/service support.

Ideal Candidate Should :

- Have excellent English communication skills

- Work Module- Hybrid (work from home & Work from Office)

- Rotational offs/ Rotational shifts

- Willing to work rotational shifts (night shift)

- Can join immediately

- Should hold all relevant documents.

- Both freshers & work experienced can apply with relevant documents (offer letter, relieving letter and pay slips)

- Experience in BPO domain is preferred.

- Both doses vaccinated with certificate

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